Conflict Resolution
SKU:
$69.00
$69.00
per item
Conflict Resolution eCourse follows Thomas-Kilmann Conflict Mode Instrument to help you understand the 5 conflict styles and the 5 steps to resolving a conflict.
Takeaways:
- You'll be able to quickly spot a conflict style being used and you can determine which style is needed to get the best results.
- You'll know the 5 steps to resolving a conflict and be able to readily use this tool to help everyone work together better.
- You'll have a practice script to help you get better at working through and resolving a conflict much easier and efficiently.
Course Includes:
1. Video Presentation
2. Handout - to help you retain the information
3. Assignment - to help you apply the concepts
4. Conflict Resolution Worksheet - with scripts to help guide you toward a harmonious win win resolution
1. Video Presentation
2. Handout - to help you retain the information
3. Assignment - to help you apply the concepts
4. Conflict Resolution Worksheet - with scripts to help guide you toward a harmonious win win resolution